Anne Conzemius, a former school psychologist, has spent many years working in quality improvement in both the public and private sectors. She has served as the Executive Assistant to the State Superintendent for the Wisconsin Department of Public Instruction, where she headed the department's strategic planning and restructuring initiative. Anne holds Master's degrees in Educational Psychology and in Industrial Relations and Human Resource Management, both from the University of Wisconsin, Madison. She is an adjunct faculty member for Cardinal Stritch University in Milwaukee.

Jan O'Neill began her career teaching elementary and middle school students and has diverse experience in early childhood education, special education, multicultural education, and the Montessori method. As an independent consultant, she pioneered the systemwide application of quality principles in municipal and state governments and in healthcare. Jan has developed and implemented numerous training and improvement efforts for public and private sector clients. She holds a Bachelor's degree in Education from Antioch College in Yellow Springs, Ohio, and a Master's degree in Public Policy and Administration from LaFollette Institute, University of Wisconsin, Madison. Jan is an adjunct faculty member for Cardinal Stritch University in Milwaukee.